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Tuesday, October 22, 2013

HCL Technologies - Technical Support Officer Walk-in on 26th & 27th Oct. 2013

This job is posted at www[dot]IndiaTechJob[dot]com
HCL Technologies - Technical Support Officer by HCL Technologies Limited in Hyderabad / Secunderabad
Experience: 1 yrs.
Opening(s): 20

Walk-ins Interview on 26th & 27th October from 9 AM

Years of Experience : 6 Months to 1 Year

Roles and Responsibilities :

  • Willing to work in Night shifts primarily
  • Willingness to work in Weekends
  • Willingness to work on 24X7 environment
  • Sophisticated knowledge to deal with problems and solve them effectively
  • Should be customer service focused, able to deal with customers in friendly and polite manner
  • Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
  • Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader
  • Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues
  • Technical capability to handle customer complaints
  • Polite approach in handling irate customers
  • Good communication skills and strong ability to work effectively in a team environment

Interview Date : 26th and 27th October 2013

Time : 9 AM to 1 PM

Interview Venue:
HCL Technologies Ltd, 
H01B, HITEC CITY-2, Survey No. 30,34,35 & 38, 
Phoenix Info city Pvt. Ltd, Behind Cyber Gateway, Madhapur, 

Contact Person : Vignesh & Pranesh

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